Privacy Policy

Website Privacy Notice

Queer Kernow is committed to protecting your personal data and working in accordance with all relevant data protection legislation. (General Data Protection Regulation GDPR) This privacy policy explains how Queer Kernow processes and uses the personal data we collect about our community and supporters.

We are Queer Kernow. Our Registered Address is, 4 Courtney Road, Truro, TR1 3TS. Our Company Registration Number is 12878286 and our ICO Registration Number is ZA882964.  We are a Data Controller as defined by the UK General Data Protection Regulation and the Data Protection Act 2018. 

You can contact us/me on 07869783216 or email us at

We may change this policy from time to time to reflect the latest laws on what we do with your information.  Please check back frequently: you will be able to see if changes have been made by the date it was last updated.

What do we hold?

We collect personal data such as your name, e-mail, telephone number or mailing address from you when you voluntarily choose to register on our website (to use Queer Kernow websites to comment, create your own collections and share content), complete surveys, enter competitions or use other Queer Kernow services. This may include data you give us when you complete one of our comment and stay in touch forms, register as a volunteer, purchase a ticket, attend an event or engage with us in other ways.

Data collected may include:

  • Contact details – name, address, telephone and email
  • Your attendance at invited events, events where you have purchased tickets
  • Your mailing and subject preferences – to help us engage in ways relevant to you
  • Ticket sales information is held for three financial years and then removed if you have not selected to be added to our mailing list
  • Information needed for collections’ management purposes, such as donor or lender contact details
  • Photographs, video and related consent forms

How do we use your data?

The information is either needed to fulfil your request or to enable us to provide you with a more personalised service.

The information we may wish to provide to you includes details of exhibitions, events, collections, conservation, campaigns, services, products, newsletter requests, feedback and competitions.

It may include:

  • Sending you our news and events booklets
  • Inviting you to events
  • Informing you of upcoming events and activities
  • Asking you to support Queer Kernow by volunteering your time or experience.

These activities include an element of direct marketing.

Communications may be sent to you by post, email, social media or telephone depending on your mailing preferences if you have selected one.

How we obtain your details

We collect your personal information in a number of ways.

  • When you provide it to us directly
  • We collect it as you use our website.
  • When you have given it to a third party (Facebook, email, Twitter, Instagram, any of our partners) and you have provided permission to pass your information on to us
  • From publicly available sources (where possible) to keep your information up to date.

We combine the information from these sources with the information you provide to us directly


If you are under 18 please ensure you obtain your parent/guardian’s consent before sending any personal information to any website or Queer Kernow.  We do have activities for those under 18 so may ask your age.

How will we share your data?

Queer Kernow will share information including personal data with its affiliated partners, Royal Cornwall Museum and Cornwall Museum Partnership only, who have also agreed to be bound by this data protection privacy policy.

How do we protect your data?

Data is only shared in support of Queer Kernow and is never shared with anyone to enable other organisations to contact you.  Queer Kernow does not sell data to third parties.  Data may be disclosed to our external organisations acting on behalf of Queer Kernow, for instance partnerships or volunteers but all will be bound by the terms of this privacy policy, data sharing agreements and GDPR legislation.  Your data is stored securely on Queer Kernow’s secure drive collections databases.  These databases are accessed by a limited number of staff whose access within the system is restricted to their specific job roles.  Website registration information is securely and privately held on the website. 

Your rights and preferences

You have the right to see, correct or request to delete the information we hold on you.

Queer Kernow will contact you by email unless you request otherwise or no email address has been supplied.

Please let us know if you would like to unsubscribe from all communications or from specific types or methods.

Your data will be held on our database until you ask us to remove it.  We will review and ask you to update you details every 3 years.

If you no longer wish to receive communications please contact us by email or


What to do if you have a question

If you wish to exercise any of your rights, please contact us in the first instance on

You can get in touch with the ICO directly here

Data Protection Legislation relating to this Privacy Notice:

  •  UK General Data Protection Regulation
  •  Data Protection Act 2018;
  •  Privacy and Electronic Communications (EC Directive) Regulations 2003;


February 2021